Customer service representative at Gamak Wellness Clinic in Gamak World and Wellness Clinic, Lagos

Overview

We are seeking a smart, courteous, and meticulous Customer service representative to join our team. This position is vital to making sure smooth day-to-day activities and supplying outstanding customer support.

Primary duties

• Greet and participate to customers competently
• Oversee incoming phone calls and emails
• Manage patient records, files, and private description
• Timetable assignments and check in on appointments
• Assist managerial duty which includes submitting, records entry, and stock tracking
• Coordinate with internal departments to guarantee prompt correspondence
• Offer general assist to the clinic’s employee well-being initiatives and solutions.

Qualifications

• Interested applicants should have an Higher national diploma / Bsc with 1 - 3 years of expertise.
• Clear expression and people skills
• Good corporate and handling multiple responsibilities abilities
• Competence in Office productivity software and basic computer use
• Prior expertise in acustomer-facing position is a plus
• Specialist appearance and mindset.