After Market Executive - AMC Management at Ascentech Services Limited in Isolo, Lagos
Organization:
- Ascentech Services Limited
Job Location:
- Isolo, Lagos
Employment Type:
- Full time
Date Posted:
Job Description
Position Overview
- The After Market Executive will be in charge of coordinating and tracking Yearly Servicing & maintenance Agreement (AMC) clients on a machine-wise basis.
- The position requires preserving a complete DB of client tools, managing engineer visits, making sure prompt service dispatch, and checking in with clients to verify service standard and machine effectiveness.
- This role is critical in strengthening client connections, optimizing service effectiveness, and making sure client fulfillment in line with UTAS guidelines.
Primary duties
- Preserve AMC client and machine DB.
- Track AMC expiry/renewals and check in proactively.
- Organize engineer visits and modify service documentation.
- Carry out post-service client engagement calls and document response.
- Produce documentation on service finalization, client fulfillment, and renewals.
Credentials & Competencies
- Bsc / Certification in Business Management, Electrical and mechanical Engineering, or a relevant field.
- 1 - 2 years of expertise in after-sales, AMC synchronization, or client support.
- Robust corporate, information exchange, and database administration competencies.
- Competence in MS Workspace; Enterprise platform planning/CRM expertise will be an added advantage.
Application Due Date
- Saturday 6th Sep, 2025
Steps To Apply
Suitable applicants should send their Resume to: cv@ascentech.com.ng using the Position name as the subject of the email.