Billing and cash clerk / Customer support officer at Cravecity Mega Limited in Lagos

Position Overview

In charge of supplying outstanding client support, precisely managing cash and electronic financial record, taking and processing orders, and making sure a clean, structured front counter and dining zone. The position aids smooth dining venue processes and boosts client fulfillment.

Primary duties

• Welcome and participate to clients promptly.
• Take, verify, and process orders using the POS system.
• Manage cash, card, and move payments precisely.
• Problem receipts, balance cash drawer, and reduce variances.
• Preserve cleanliness at the counter and client zones.
• Settle or report to higher support tier client service issues politely.
• Help desk members during peak hours.
• Follow organisation rules, food safety, and hygiene guidelines.

Qualifications

• Applicants should have an SSCE/OND certification.
• Clear expression, client concentration, and basic math competencies.
• Capability to operate under pressure and in changes (weekends & holidays).
• Truthful, dependable, and alert to description.