Customer support officer at Detopsy Engineering Limited in Isheri Road Ojodu Berger, Lagos
Organization:
- Detopsy Engineering Limited
Job Location:
- Isheri Road Ojodu Berger, Lagos
Employment Type:
- Full time
Date Posted:
Job Description
Position Overview
We’re looking for a initiative-driven and personable Customer service rep to act as the primary point of reach out for our clients. You’ll assist mentor them through product questions and ensure every engagement departs them feeling assured and cared for.
Primary duties
- Welcome and help walk-in clients with product selection and questions
- Address phone calls, emails, and social platforms messages promptly and competently
- Offer precise information about goods, pricing, and accessibility
- Manage client service issues or matters with empathy and effectiveness
- Process sales financial record and problem receipts
- Preserve a clean and structured front office or client support zone
- Work alongside the sales and stock teams to guarantee smooth processes
- Keep records of client engagements and response for ongoing development
- Call and check in on potential clients
Qualifications
- At least Higher national diploma/Bachelor's degree
- Previous expertise in client support
- Clear articulation and people skills
- Basic computer literacy (email, spreadsheets, POS operational structures)
- Task juggling skill and stay calm under pressure
- Friendly, patient, and results-driven mindset.
Our offerings
- Attractive remuneration
- On-the-position development
- Cooperative work culture
- Avenue for development inside the organisation
Application Due Date
- Tuesday 9th Sep, 2025
Steps To Apply
Suitable applicants should send their Applications to: careers@detopsyengineering.com using the position name as the subject of the email.