Customer service rep at Lily Hospitals Limited in Woji - Port Harcourt, Rivers

Role Overview

We are looking for a devoted and passionate Customer service rep to join our agile team. The preferred candidate will be committed to helping clients, addressing questions, and offering outstanding service in a friendly environment.

Duties

• Take action promptly and competently to client questions through phone, email, and chat.
• Recognize and evaluate clients' needs to attain fulfillment.
• Offer precise information regarding goods/solutions and organisation rules.
• Manage and settle client service issues in a calm and empathetic manner.
• Preserve a positive, empathetic, and specialist mindset toward clients.
• Work alongside other team members to guarantee a smooth customer experience.

Qualifications

• Should have at least an OND in Health data management.
• 1 - 3 years applicable professional background.
• Demonstrated expertise in health data management and client support in a healthcare setting.
• Clear expression, interpersonal, and analytical abilities.
• Expertise in medical terminology and patient confidentiality legal provisions.
• Task juggling skill, prioritize, and work productively in a dynamic environment.
• Required location Port Harcourt or its environs.

Perks

• Attractive remuneration based on expertise.
• Health coverage and other employee perks.
• Avenues for advancement and career advancement.
• A helpful and cooperative work environment.