Gym Attendant at Nosagie Holdings in Ugbowor - Benin, Edo

Role summary

The Gym Attendant is in charge of preserving a safe, clean, and welcoming environment for gym members and guests. The position includes supervising gym initiatives, helping customers with tools use, enforcing safety guidelines, and making sure outstanding client support at all times.

Duties

• Greet and participate to gym members and guests in a specialist and friendly manner.
• Verify that every gym tools is in proper operating requirement and documentation faults promptly.
• Mentor members on the accurate and safe use of gym tools (without executing personal development unless accredited).
• Track the gym floor to guarantee compliance to safety regulations and protocol.
• Offer instant support in case of injury or crisis and report to higher support tier as necessary.
• Preserve cleanliness and orderliness of the gym, which includes tools sanitization and structured.
• Keep track of gym usage, presence, and member questions.
• Ensure adherence to facility rules and documentation incidents to the Fitness center manager.
• Help in arranging fitness programs, events, or advertising initiatives where necessary.
• Offer basic client support assist which includes responding to member service issues and leading them to the right employees.

Expertise

• Expertise in a gym, fitness center, or client support position preferred.
• Basic expertise in fitness tools and health & safety standard procedures.
• First Assist/CPR accreditation is a plus.

Competencies Necessary

• Clear articulation and People skills.
• Client support Onboarding.
• Meticulousness and Safety Consciousness.
• Corporate and Schedule control Competencies.
• Capability to remain calm and specialist in crisis conditions.
• Team Player with a friendly and approachable mindset.