Customer experience Associate at Lily Hospitals Limited in Warri, Delta
Organization:
- Lily Hospitals Limited
Job Location:
- Warri, Delta
Employment Type:
- Full time
Date Posted:
Job Description
Position Overview
- We are looking for a friendly, initiative-driven, and service-oriented individual to join our team as a Customer experience Associate.
- In this position, you will be in charge of making sure patients and visitors enjoy a smooth and positive expertise throughout their engagements with the hospital.
- You will serve as a corporate identity ambassador, offering assist, direction, and relation to strengthen patient fulfillment and commitment.
Primary duties
- Advance Lily’s corporate identity to patients and visitors inside the hospital.
- Engage with patients on the shop floor and wards to guarantee they possess a pleasant and worthwhile expertise.
- Offer clear directions and support to customers in real time.
- Assist patients and visitors to guarantee a smooth hospital expertise.
- Supply outstanding client support to improve patient fulfillment and retention.
Credentials
- OND/Higher national diploma in Business Management, Mass Information exchange, Hospitality, Community-related Sciences, or a relevant field.
- At least 2–3 years’ expertise in client support or a customer-facing position.
- Clear expression and people skills.
- Outstanding corporate and handling multiple responsibilities abilities.
- Capability to operate productively in a collaborative environment.
Our offerings
- Attractive remuneration and employee perks.
- Avenues for career progression and development.
- A cooperative and agile work environment.
Application Due Date
- Monday 1st Sep, 2025
Steps To Apply
Suitable applicants should send their Resume and Certifications to: recruitment@lilyhospitals.net using "Customer experience Associate" as the subject of the email.