Sales officer at Goldchek Herbals in Surulere, Lagos

Job Description

We are looking for a very driven and outcomes-driven Sales officer to join our growing business development team.
This position is unique as all sales are produced online through various channels, requiring initiative-driven client relation, clear communication, and outstanding client engagement competencies.
The preferred candidate will oversee customer engagements from query to transformation, making sure smooth dispute settlement, client fulfillment, and repeat business.

Engage with clients across online sales channels (social platforms, website, WhatsApp, email, etc.).
Make client engagement calls and preserve regular information exchange with potential opportunities and current customers.
Transform online questions into successful sales through persuasive information exchange and building relationship.
Manage client service issues, settle clashes, and deliver promptly initiatives to preserve customer trust.
Preserve precise records of client engagements, financial record, and response.
Work alongside the processes and promotion teams to enhance customer experience and sales plans.
Meet and exceed individual and team revenue goals.

Demonstrated expertise in sales, client support, or telesales (ideally in an online sales environment).
Outstanding verbal and professional writing competencies.
Robust people skills with the capability to build and preserve customer connections.
Capability to manage objections and settle clashes competently.
Structured and meticulous with good document-keeping competencies.
Cozy operating with CRM resources, spreadsheets, and online information exchange channels.
Self-driven, results-focused, and a team player.

Suitable applicants should send their Resume to: eziakuoutsourcingfirm@gmail.com using the Position name as the subject of the email.