Visa Processing Expert at Aeroport Travels and Tours Limited in Oshodi / Ajao Estate, Lagos
Organization:
- Aeroport Travels and Tours Limited
Job Location:
- Oshodi / Ajao Estate, Lagos
Employment Type:
- Full time
Date Posted:
Job Description
Primary duties
- Help Customers in filling out online application.
- Timetable biometric and interview assignments for customers.
- Track visa statuses and check in with embassies or foreign missions as required.
- Manage visa reapplication, appeal, or refusal response assist.
- Serve as the first point of reach out for all questions—phone, email, or walk-ins.
- Oversee service issues or concerns productively, escalating where necessary.
- Offer one-on-one discussions with students or parents about overseas education options.
- Help customers in selecting the right course, school, and country based on their profile and preferences.
- Assist students with school applications, recordkeeping, SOP drafting, and correspondence with institutions.
- Mentor customers through the student visa process for countries like Canada, UK, USA, Australia, and more.
- Carry out pre-exit briefings and assist post-visa commute organizing.
- Arrange and Participate Teaching webinar with our work collaboratively institutions.
- Timetable scheduled meetings with customers to preserve cordial and specialist operating connection.
- Proactively modify/ advise registered Customers on continuously adapting Immigration legal provisions and methods.
- Ensure both the organization and customers follow agreements.
- Supervise mentoring and professional guidance to Customers in project setup for application assignments.
- Implement Customers’ assignment in alignment with all corporate rules, methods and checklists.
- Direct possibility directs to the business development team and check in on advancement.
- Build and preserve robust client connections and check in to guarantee repeat business.
Qualifications
- SSCE or OND certification.
- At least 4 years above expertise in visa/travel wrapping, and business development.
- Visa Processing & Recordkeeping.
- Embassy Assignment Planning Multilingual Information exchange (Hausa, Igbo, Yoruba, English).
- Meticulousness & Secrecy.
- Commute Coverage & Itinerary Organizing.
- Flight & Hotel Booking arrangements (for Visa Purposes) Customer Connection Management.
- Competence in a minimum of one GDS operational base (e.g., Amadeus, Sabre).
- Exceptional client support and people skills.
- Must have digital promotion competencies.
- Accreditation from an accredited Aviation School or Commute and Tourism College is a plus.
- Female applicants preferred for gender balance.
- Must be between 25 and 30 years of age.
- Required location Ikeja, Maryland, Ketu and Ogba.
- Competence in Office productivity software and robust IT/digital literacy necessary.
Application Due Date
- Friday 22nd Aug, 2025
Steps To Apply
Suitable applicants should send their Resume to: jobs@aeroporttravels.com using the Position name as the subject of the mail.