Room maintenance services Attendant at Hilton Worldwide in Lagos

About the position

A Room maintenance services Attendant will assist all Room maintenance services and Laundry with visitor requests evaluating each request and entrusting between the team members, so that work can be done in an productive and efficient timeframe making sure an exceptional expertise for our Guests.

What will I be doing?

• As Room maintenance services Attendant, you will assist all Room maintenance services and Laundry team for all components by entrusting the daily initiatives Room maintenance services and Laundry inside the hotel.
• Particularly, a Room maintenance services Attendant will execute the items listed duty to the highest guidelines:
• Ensure repeatedly high operating guidelines in every zone of Room maintenance services and Laundry, as recognized d by the hotel corporate identity guidelines
• Track the appearance, guidelines, and effectiveness of all Room maintenance services and Laundry Team Members with an emphasis on development and team work
• Offer outstanding visitor service
• Actively works on accessibility and release of Guest accommodations for Visitor Service along with Floor Room maintenance services Oversight
• Supervises the regulates of the Room maintenance services department, which includes: frequency of employees, release of master keys, schedule system issue, input and result input and result standardized and linen, among others
• In charge of checking routine the visitor information in CRM and make sure that the preferences and requests of the same are fulfilled on time
• Request flowers for special occasions (marriage, death, maternity). Besides offering embroidery for special linen (wedding and pampering)
• Regulate every month Lost and Found items and donations
• Check the uniforms and send for c leaning and / or fix
• Arranges and regulates all traffic of documents and people inside the department.
• Makes routine visitor clothing release of guests that use the laundry service
• Makes every month closing of Laundry expenditures and offering of same
• Replaces (a) Laundry worker in case of holidays, days off or absences.