Support Executive Janitorial assistant at Wells Carlton Hotel & Apartment in Asokoro, Abuja (FCT)

Position Overview

We are seeking an Support Executive Housekeeperto helps the Executive Janitorial assistant in coordinating the room maintenance services department, making sure cleanliness and productive processes, oversee employees, preserving guidelines, and managing visitor requests, stock management, and making sure adherence with workplace safety and wellness rules. Support the Executive Janitorial assistant in room maintenance services team, preserving high guidelines of cleanliness, coordinating employees, and supporting to a positive visitor expertise.

Primary duties

• Oversight and Development: Monitoring room maintenance services employees, allocating obligations, and offering development on cleaning standardized processes, safety, and client support.
• Quality assurance: Carrying out consistent inspections of visitor guest accommodations, public zones, and back-of-house spaces to guarantee they meet the necessary guidelines.
• Stock Management: Supervising cleaning inventory and tools, placing orders, and coordinating expenses.
• Visitor Fulfillment: Dealing with visitor service issues and requests, making sure prompt and courteous service.
• Business Assist: Helping the Executive Janitorial assistant in day-to-day activities, which includes planning, financial planning, and executing room maintenance services rules.
• Workplace safety and wellness: Making sure adherence with workplace safety and wellness rules, which includes proper managing of chemicals and waste disposal.
• Synchronization: Partnering with other departments, which includes the front office and servicing & maintenance, to guarantee smooth processes and visitor fulfillment.

Qualifications

• Academic qualification in hotel management or relevant field
• 3+ years of expertise in room maintenance services oversight
• Effective guidance and team leadership abilities
• Clear articulation and interpersonal abilities
• Expertise in cleaning methods and safety guidelines
• Capability to operate any time, which includes weekends and holidays
• Competence in room maintenance services management software will be an added advantage
• Meticulousness and planning abilities
• Capability to manage visitor service issues competently
• Physical stamina to execute inspections and help employees