Client engagement Management Expert at Moniepoint Incorporated in Lagos

About the position

We are looking for a applicant who is committed to designing client journeys, carrying out CRM marketing, measuring performance, and constantly optimizing effectiveness. We take an strategic trial-driven approach, so an logical mentality, creativeness, and a prejudice for action are key to thriving on the team.

Employee benefits to do

• Produce and initiate compelling CRM marketing that increase participation, retention, and reactivation.
• Build marketing and automated flows in our CRM instrument (Braze) across various channels which includes email, push updates, SMS, and in-app communication tone.
• Propose creative, hypothesis-driven CRM marketing with clear success evaluation benchmarks.
• Organize all marketing initiatives possessing applicable participants: data administration, organizing, segmentation, setup, Quality assurance, and performance check.
• Design and run organized A/B tests, record learnings, and distribute industry standards cross-departmentally and markets.
• Track, evaluate, and enhance CRM KPIs.
• Constantly enhance client communications to strengthen user lifecycle results.

What we can proposal you

Culture - We put our people first and prioritize the well-being of every collaborator. We’ve built a organisation where all opinions carry weight and where all voices are heard. We value and respect each other and always observe out for one another. Above all, we are human. Learning - We possess a professional growth-attentive environment with an emphasis on information exchange, development, and consistent internal technical talks. Remuneration - You’ll accept an attractive remuneration, pension, health coverage, yearly incentive, plus other perks.