Technical Pre-sales Engineer at an IT Firm - Fadac Resources and Services Limited in Abuja (FCT)

Position Overview

Serves as a vital bridge between the sales and technical teams, in charge of comprehension customer qualifications, designing tailored initiatives, and productively sharing information the value proposition of the organization’s goods and solutions. This position blends specialized skill with profitable company strategic insight to assist the business development team in securing new business, fostering key accounts, and pushing business expansion.

Position Duties

• Work alongside the business development team to comprehend client qualifications and craft customised product/service demonstrations, demos, and proposals.
• Convert business needs into operational and technical qualifications, making sure alignment with the company’s offerings.
• Engage in exploratory phase sessions with possibility customers to evaluate needs and propose applicable initiatives.
• Organize and supply captivating proposals, RFIs, RFPs, technical documents, and initiative plans.
• Formulate customer-specific demonstrations that communicate effectively initiatives, business perks, and ROI.
• Assist sales with development materials and client findings.
• Carry out technical product demos to customers, potential opportunities, and associates—demonstrating application scenarios, consolidation, and advantages.
• Collaborate with internal teams (Developers, Structure, Promotion, etc.) to fashion designer initiatives and offer input findings from the site.
• Assist account managers in building trust with potential customers through technical credibility.
• Serve as a product evangelism preacher, staying ongoing with product capabilities, roadmap, and market trends.
• Help in orientation and development of internal business development team members on new goods and status reports.
• Preserve a information repository of industry trends, rival initiatives, and client needs.
• Collect and relay customer response to the Product/Technical groups to shape product development and creative invention.
• Support to the ongoing development of sales resources, methods, and system manuals.
• Offer specialized skill and address sophisticated queries.
• Offer input from client engagements to enhance proposals.

Role expectations

• A at least certification of a Bachelor's degree / Higher national diploma in Computer Science, Engineering, Information Tech, Business Management, or relevant field.
• An additional accreditation in ITIL, Azure, Relationship building, CRM channels, etc., is a plus.
• 5+ years of expertise in a pre-sales, technical sales, business evaluator, or initiative advising position—ideally in the technology, software, or ICT space.
• Established history of assisting sales and closing agreements through advisory approaches.
• Deep knowledge of enterprise tech initiatives (e.g., cloud, software channels, Enterprise platform planning, SaaS, etc.).
• Initiative Architecture: Capability to design ability to scale and cost-efficient initiatives tailored to client needs.
• Relationship building & Structure: Reliable expertise in procedures, architectures (LAN, WAN, VPN), firewalls, load balancers, etc.
• Software Development/Programming (optional but precious): Comprehension of software development programs and consolidation principles.
• Cybersecurity: Consciousness of information security, secure operational structures, and authorization.
• Expertise in ongoing tech practices.
• Sales Process: Comprehension of B2B sales cycles, client journey, and participant relation.
• Client Pain Points: Capability to convert technical capabilities into business value and ROI.
• Rival Consciousness: Expertise in contesting goods and how your initiatives compare.
• Industry trends: Stay informed on market trends, compliance-related modifications, and emerging technical solutions.
• Initiative Mapping: Translating qualifications into technical initiatives that match with client targets.