Client support Manager at Beaconhill Smile Clinic Limited in Victoria Island, Lagos

Position Overview

As a Client support Manager, you'll supervise routine front office processes, oversee patient connections, and ensure outstanding client support. You'll head a team of client support delegates, offering direction and assist to guarantee our clinic's high guidelines are fulfilled.

Duties

• Oversee and educate client support delegates.
• Oversee patient planning, invoicing, and questions.
• Ensure outstanding client support and patient fulfillment.
• Settle patient service issues and matters.
• Work alongside dental employees to guarantee smooth clinic processes.
• Formulate and execute client support rules and standardized processes.

Qualifications

• Applicants should have applicable credentials.
• A minimum of 2 years of expertise in client support or front office processes in the health sector.
• Effective guidance and team leadership abilities.
• Clear articulation and people skills.
• Capability to operate in a dynamic environment.
• Expertise in dental clinic processes is a plus.

Our offerings

• Attractive remuneration and employee perks.
• Avenue to operate in a agile and growing clinic.
• Cooperative and helpful work environment.