Operations support assistant at EHA Clinics in Maiduguri, Borno

Purpose Goal

• Clinical solutions processes department is in charge of the smooth running of the clinics, by offering assist to the medical team to guarantee the dispatch excellent quality healthcare.
• The operations support assistant supervises assignment plans for both the patient and doctor making sure that patient wait times are kept at the at least.
• They also offer details about the solutions and goods of the Clinics when visitors make an questions in addition to managing patient invoicing.

Relation:

• Offering information about the solutions and goods of the Clinics when visitors submit a query. 
• Fulfills the role of communication link person between the patient and other departments. Addressing queries and requests from the patients to the laboratory, medical and pharmacy teams.
• Facilitate communication officers between HMO customers and EHA Clinics; verifying patient qualification, looking for authorizations, pre-approvals and service coverage questions from the HMOs.

Dispatch:

• Patient invoicing management- receipt of payments from customers and HMOs through various payment methods not limited to cash payments, bank transfers, POS e.t.c 
• Aids managers and employees through a range of duty connected with company and information exchange
• Accomplishing strategic objectives by accepting ownership for accomplishing new and different requests; exploring avenues to add value to position accomplishments.

Targeted Expert Expertise 

Bsc or an OND in Business Management, Workspace Management & Tech, Public Management, Secretarial Studies, or any management-relevant field. At least one year expertise managing positions as a PA, Front office Executive, and Client support in any reputable organisation.

Critical segment of Note:

Keep current possessing applicable medical analysis, tech, and evidence-based medical practice by participating ongoing education courses and specialist sessions, reading transaction entries, etc. Analysis unusual symptoms and treatment options, through meeting with physicians and other medical specialists.

Compensation

EHA Clinics is dedicated to fair and attractive remuneration for its employees. We want our team members in all sites to feel valued for their unique competencies, proficiency, and skills and remunerated as appropriate, so we can attract and retain the best and most driven people.