Account support manager at International SOS in Lagos
Organization:
- International SOS
Job Location:
- Lagos
Employment Type:
- Full Time
Job Description
Role summary
The Account support manager is in charge of coordinating a project sample of customers and pushing the lucrative growth of current and cross border business to meet the targets and goal of the customer and market plan while making sure 100% agreement extension of current accounts on time within financial plan. It is the Account support manager’s position to clearly comprehend the needs of the customer and the full suite of Intl. SOS’s goods and solutions, to endorse the right range of solutions to the customer with the assist from Medical and Guard professionals, to properly advise the customer on product and service perks and capabilities so that customers entirely comprehends the solutions they are negotiating.
Primary duties Retention:
Productively oversee and retain accounts of all current customers and accomplish and exceed 100% of agreement extension gross profit sales financial plan on time. Ensure the sales end to end process is followed productively and renewals are carried out without delay before expiry. Ensure account strategies are in place a minimum of for the Top 5 Strategic accounts – defining account plan, participant mapping and building relationship, market distribute/ rivals and development potentials. Align the International SOS medical and guard solutions with customer qualifications to establish a sales avenue pipeline and projection, pushing the growth of lucrative income with the goal to exceed budgeted targets.
Growth:
Boost expansion and maximise cross and up sell avenues with current customers. Accomplish and exceed 100% of assigned new and account extension business sales goal.
Relation:
Be fully engaged and own all components concerning customer orientation, utilisation lead, status updates, grievance managing and internal support on representing the customer. Expect and uncover customer’s needs, qualifications and industry trends, recognize buying impacts and formulate connections at the highest levels within current accounts. Oversee International SOS’ level of service standard in the offering of medical and guard initiatives to the appointed customer base across the geographical remit. Offer resumed business communication link and evaluate to guarantee regular service dispatch through the development of Performance threshold Agreements.
Qualifications
Applicants should have applicable credentials and experiences.
Application Due Date
- Thursday 21st Aug, 2025
Steps To Apply
Suitable applicants should: Click here to submit application online