Top level Income Business operations manager at ParcelHero in Abuja (FCT)
Organization:
- ParcelHero
Job Location:
- Abuja (FCT)
Employment Type:
- Full time
Date Posted:
Job Description
About the Position
- ParcelHero is looking for a strategic and process-oriented Income Business operations manager to assist our Business promotion & sales teams.
- This vital function will be in charge of optimizing processes across both departments, empowering our client-facing teams with the operational structures, data, and methods they need to lead head production, sales switches, client loyalty, growth, and general approval.
- This person will be intensely embedded in daily team processes while preserving a RevOps lens across people, process, and operational base.
- The preferred candidate is a Salesforce specialist, intensely logical, and cozy top cross-operational programs that increase productivity, visibility, and ultimately generate income growth.
What Will You Be Doing?
- Operational structures & Resources Management: Own and oversee the Salesforce setup and optimization for both Business promotion & sales teams, which includes page layouts, custom objects, fields, flows, confirmation regulations, methods, and status updates.
- Promotion Tech infrastructure Ownership: Oversee and enhance ParcelHero's entire promotion tech infrastructure, making sure smooth unification and most effective effectiveness of all resources, with a primary concentration on Hubspot.
- HubSpot & Salesforce Proficiency: Act as the primary admin and specialist for both Salesforce and Hubspot. Formulate and execute plans to optimize the capabilities of both channels in alignment with our income targets. Ensure smooth unification between Hubspot and Salesforce.
- Promotion Automatic control: Design, execute, and oversee automated processes in Hubspot and Salesforce to streamline promotion methods, enhance head fostering, and improve output.
- Email Promotion Automatic control: Oversee and enhance all email promotion automatic control endeavors within Hubspot, which includes head fostering flows to mentor potential opportunities through the procurement officer's journey and post-sale client relation.
- Sales Process Optimization: Build, record, and preserve key sales methods (e.g., head routing, avenue management, predicting). Collaborate with Sales executive guidance to constantly enhance sales journey processes.
- Data governance & Data analysis: Own all Business promotion & sales data, making sure information accuracy, precision, and adherence across operational structures. Formulate and preserve complete status updates dashboards to track key effectiveness indicators, which includes directs, MQLs, SQLs, transformation rates, client loyalty, growth, and orientation advancement. Interpret data to recognize practices, offer practical findings, and inform both Business promotion & sales plans.
- Head Predicting: Formulate and preserve precise head predicting models to project outcome head production and income effectiveness. Work alongside Business promotion & sales executive guidance to align predicting with business targets.
- Website Management Assist: Work alongside the Website Development team to guarantee most effective website effectiveness, UX, and head capture capabilities.
- Process Design & Optimization: Produce ability to scale methods that assist organizational expansion and enhance team effectiveness across both Business promotion & sales processes. Recognize avenues to enhance processes and automate repetitive duty across resources.
- Serve as Primary Communication link: Serve as the primary communication link between Income Processes, IT, and Sales/Promotion teams on tools utility needs and integrations.
- Cross-Operational Partnership: Collaborate with GTM executive guidance (Sales, Promotion), Product, Customer experience, and Finance teams to align on plan and enablement programs. Assist internal development and adjustment management on operational structures and methods.
- Financial plan Management Assist: Help in the management and optimization of the Business promotion & sales tech financial plans.
Qualifications
- Bsc necessary. Degrees in Business, Promotion, Finance, or another relevant field.
- 5+ years of expertise in a Income Processes, Promotion Processes, or Sales Processes position with a concentration on Salesforce management and promotion automatic control.
- Highly fluent in English, both documented and spoken.
- Salesforce Admin accreditation is essential. Additional Salesforce qualifications are a plus.
- In-depth understanding in Hubspot promotion automatic control operational base.
- Established history of successfully coordinating and optimizing Business promotion & sales tech stacks.
- Deep knowledge of B2B business promotion & sales dynamics, incentive points if you possess background in the e-commerce or logistics industry.
- Expertise with A/B running test and analytics-based strategic judgment.
- Outstanding project coordination, participant information exchange, and recordkeeping competencies.
- A ongoing development mentality — always looking for ways to streamline, simplify, and scale.
- Competence in Google Workspace suite (Gmail, Docs, Sheets, Slides, etc.).
What Are We Seeking?
- Salesforce Proficiency: Strong insight of Salesforce CRM, with a established history of management, setup, and customization. Salesforce Admin accreditation is highly preferred.
- HubSpot Proficiency: Robust practical understanding of Hubspot promotion automatic control operational base, which includes processes, lists, segmentation, head scoring, email promotion platforms, and status updates. HubSpot qualifications are a plus.
- Income Processes Expertise: 3–5+ years of expertise in Income Processes, Sales Processes, or Promotion Processes, with a deep knowledge of both Business promotion & sales methods.
- Automatic control Proficiency: Demonstrated expertise building and coordinating automated processes in promotion automatic control channels (Hubspot, Salesforce) to streamline methods and increase productivity.
- Logical Strategic insight: Robust critical thinking with the capability to collect, evaluate, and analyze sophisticated data from various operational structures to recognize practices, extract findings, and inform analytics-based decisions for both Business promotion & sales. Improved Excel/Sheets competencies are crucial; competence with BI resources will be an added advantage.
- Project coordination Competencies: Outstanding project coordination competencies with the capability to oversee various programs at the same time and lead them to finalization.
- Information exchange & Partnership Competencies: Outstanding documented and spoken communication and people skills with the capability to work alongside productively with cross-operational teams.
- Process-Oriented Mentality: A robust process-oriented mentality with a enthusiasm for ongoing development and the capability to recognize and execute ability to scale initiatives.
- Technical expertise: A deep knowledge of promotion technical solutions, sales technical solutions, and data merging.
Application Due Date
- Wednesday 20th Aug, 2025
Steps To Apply
Suitable applicants should: Click here to submit application online