Overnight schedule Employees at the Art Hotel Limited in Lagos

Job Description

As our Overnight schedule Employees, you will be in charge of the hotel overnight.
You will manage all night processes, ensure guests are well participated to, balance and close the day’s accounts on Opera, and organize the hotel for the next day.
This position is for someone with hospitality expertise who can confidently take charge at night.

Serve as the main point of contact for all guests and hotel matters during the night.
Manage visitor check-ins, check-outs, and address visitor requests or crises.
Execute night audit obligations, which includes balancing routine financial record and closing the day on Opera PMS.
Organize precise end-of-day documentation for management.
Verify that every cash, card, and posting financial record are properly documented and balanced.
Carry out consistent walks around the real estate to guarantee guard and safety at night.
Organize with other departments (Room maintenance services, Guard, Servicing & maintenance) if any problem occurs.
Manage late booking arrangements and guest accommodation distributions as needed.
Ensure lobby and front office zones are neat and prepared for the morning change.
Documentation any unusual incidents, visitor service issues, or business concerns to the Front desk Manager.

At least 3–5 years of expertise in hotel management, ideally in Front desk or Night Audit.
Solid understanding of Opera PMS (Real estate Management System).
Capability to deliver end-of-day closing and organize night audit documentation.
Effective communication and client support competencies.
Capability to operate independently and make decisions during the overnight schedule.
Meticulousness, integrity, and a specialist mindset.

Suitable applicants should send their Resume to: hr@arthotelng.com using the Position name as the subject of the mail.