Assistant Test Centre Admin at IDP Education Limited - Edo in Benin, Edo

Position Objective

The IELTS Assistant Test Centre Admin is in charge of offering managerial assist to IELTS Test Centre Admin, Abuja and IELTS Business operations manager in accordance with IELTS rules and IDP rules. Full compliance to test guard and management qualifications is an crucial part of the position.

Business Management:

• Strategy every facet of IELTS running test in the appointed region.
• Control spending for IELTS running test in appointed region, which includes test income and all connected expenses – employees, venue, storage, premises etc.
• Offer consistent management and financial statements on running test as necessary.
• Statistical evaluation of centre data to track and recognize applicant practices which includes centre applicant targets.
• Repeatedly track test day accessibility and capacity to guarantee centres meet ongoing requirement.

Process management:

• Supervise management of the tests executed in the relevant test centre.
• Supervise allocation of test materials, marking of test papers, recording outcomes and allocation of TRFs.
• Oversee test centre Examiners, which includes hiring process, development and accreditation inside the PSN standard procedures.
• Ensure finance reporting and billing is executed precisely and on time.
• Oversee the consistent Clerical Marker supervising programme and the generation of documentation as necessary.
• Oversee the Request on Outcomes appeals system.
• Oversee the Confirmation Service for participants.
• Oversee the dispatch of projects on time, within financial plan and in accordance with yearly strategies and targets.

Customer Management:

Help in stakeholder engagement to preserve participant fulfillment and honesty and reliability of the test. Build and preserve a good operating connection with participants, both within and outside the organization, making sure that all business results are okay met.

Necessary Expertise

• Bsc or equivalent certification.
• Fluency in spoken and documented English.
• Skilled operator of the Ms office tools.
• Exhibited capability to strategize arrange, prioritize, and implement various duty productively and competently within defined targets.
• Robust documented and spoken communication competencies.
• Reliable logical, analysis, and issue resolution abilities.
• Expertise in customer management.
• Robust managerial and sound financial competencies.
• Capability to convey productively across multifaceted cultures and corporate levels.