Key Account support manager at Natcom Investment and Development Company Limited (Trading as NTEL) in Lagos Island, Lagos

Role summary

• Oversee and grow tower leasing income from TowerCo, MNOs, and other structure users.
• Bargain lease agreements, performance threshold agreements, and pricing terms with customers.
• Track and resolve power usage across leased assets and ensure precise invoicing to occupants.
• Supervising, evaluating, and verifying income streams to recognize and prevent income leakage, making sure precise invoicing and collection methods
• Recognizing and pursuing new commercial opportunities within current accounts, which includes new tower deployments or upgrades
• Work alongside internal teams (e.g., sales, engineering, processes) to guarantee uptime, service dispatch, and adherence with lease terms
• Track and documentation income effectiveness for leased structure and offer findings for income increase
• Formulate and preserve solid connections with key accounts to guarantee client fulfillment and retention
• Tracking key effectiveness indicators (KPIs) for allocated accounts, which includes income increase, client fulfillment, and performance threshold agreements (SLAs)
• Offering consistent documentation for executive review on account status, effectiveness, and avenues
• Recognize and close fiber leasing avenues with ISPs, MNOs, and enterprise customers.
• Lead co-site and rack space leasing within Ntel’s data centers
• Carry out market intelligence to recognize emerging avenues in fiber, tower, and information infrastructure leasing
• Verify that every leased structure meets compliance-related and regulatory adherence qualifications

Teaching Certification

Bsc in Business, Engineering, Business-related, or relevant field. Master of business administration is a plus

Expertise:

At least 5 years of expertise in telecom structure leasing, enterprise sales, or key account management. Expertise coordinating large, sophisticated accounts and pushing significant income increase

Skills: Expertise:

• Robust sector awareness and comprehension ofmarket dynamics.
• Robust knowledgeof fiber optics, tower structure, and information infrastructure solutions
• Expertise in telecom power operational structures and invoicing mechanisms is a plus

Competencies:

• Efficient documented and spoken communication competencies
• Robust commercialacumen and financial comprehension
• Outstanding Negociation ability
• Reliable partnership management ability
• Skilled in CRM, Excel, and agreement administration resources.
• Outstanding logical, status updates, and public speaking.
• Good strategic thinking and analytical abilities
• Capability to oversee sophisticated lease agreements and technical sales methods.
• People skills, with the capability to establish trust with multifaceted participants.

Behavioural:

• Honesty and reliability
• Flexibility
• Team player
• Proactiveand performance-focused
• Self-driven and capable to operate unsupervised.