Key Account support manager at Layer3 in Lagos

Position Overview

The Key Account support manager (Enterprise) is in charge of coordinating key accounts, preserving a long-term connection with accounts and optimizing sales avenues within them. The candidate will need a high level of an creative and enthusiastic mind in order to analysis, propose, and sell solutions and take action productively to customers’ queries.

Work tasks

• Concentrating on growing and conceptualizing current customers, together with creating new business.
• Formulate, penetrate and sustain connections with key decision makers at current key accounts through consistent organized reach out
• Meet and exceed annually sales goal.
• Formulate a deep knowledge of all unique buying/procurement methods, standardized processes and decision evaluation benchmarks to develop a strategic account penetration strategy outlining the actions necessary to productively and profitably close orders with each account.
• Evaluate client needs and recognize product initiatives to suit needs, aspirations and financial plan.
• Search for new customers and produce DB of potential opportunities that will advantage from organisation goods or solutions and optimize client possibility in appointed regions.
• Playing an integral position in new business pitches and hold duty for the efficient on-boarding of new customers. Compose business strategies for all ongoing and avenue tender business.
• Formulate long-term connections with clients
• Oversee and analyze client qualifications - speaking with customers to comprehend, expect and meet their needs;
• Bargain tender and agreement conditions to meet both customer and organisation needs;
• Manage customer accounts;
• Evaluating expenses and sales Document and preserve customer reach out data
• Serve as the key interface between the client and supporting divisions.

Credentials

• Academic qualification or its equivalent, ideally in Computer/Electrical/Electronics Engineering or Computer Science is essential.
• 3 - 5 years site sales and account management industry experience with an ICT Initiatives Supplier.
• Related experience in sale of IT solutions with expertise in initiatives from Juniper Networks, Blue Coat, F5, Cisco and VMware is a plus.
• Expertise in Enterprise Initiatives.