Receptionist at the Borough Lagos in Lekki Phase 1, Lagos
Organization:
- the Borough Lagos
Job Location:
- Lekki Phase 1, Lagos
Employment Type:
- Full Time
Date Posted:
Job Description
Position Concise
We are seeking a Hotel Front office Delegate to serve as our guests’ first point of reach out and oversee every facet of their accommodation.
Duties
- Execute all arrival processing and departure processing duty
- Oversee online and phone booking arrangements
- Inform clients about payment methods and confirm
- Register guests collecting necessary information (like contact information and exact dates of their stay)
- Receive visitors upon their arrival and allocate guest accommodations
- Offer details about our hotel, accessible guest accommodations, rates and amenities
- Address customers’ service issues in a prompt and specialist manner
- Coordinate with our room maintenance services employees to guarantee all guest accommodations are clean, tidy and fully-furnished to accommodate guests’ needs
- Verify group booking arrangements and organize personalized solutions for VIP clients and event participants, like wedding guests
- Upsell additional facilities and solutions, when suitable
- Preserve updated document of appointments and payments
Application Due Date
- Thursday 14th Aug, 2025
Steps To Apply
Suitable applicants should: Click here to submit application online