Sales officer / Growth Officer at Elizabeth Maddeux Limited in Port Harcourt, Rivers

About the Position

We are seeking a outcomes-driven Sales officer to head business development, lead customer interaction, and assist organisation-wide growth programs. In this position, you will be in charge of recognizing and closing commercial opportunities, coordinating customer connections, and supplying high-effect product demonstrations and demos that transform potential opportunities into long-term associates. This role requires a assured speaker, a strategic thinker, and a self-starter who thrives at the overlap of business development, promotion, and customer experience.

Duties

• Recognize and pursue new commercial opportunities through lead generation, relationship building, and strategic outreach.
• Build and preserve a certified pipeline of directs through head production and building relationship.
• Carry out exploratory phase sessions with potential opportunities to comprehend their needs and align them with organisation initiatives.
• Supply persuasive sales demonstrations and product demos to possibility customers and participants.
• Formulate and bargain proposals and close new business agreements in alignment with organizational expansion targets.
• Serve as a key client service manager for allocated customers, making sure smooth orientation and uninterrupted relation.
• Preserve consistent information exchange with customers to build long-term trust and lead retention.
• Recognize revenue optimization and cross-closing sales avenues within current accounts.
• Work alongside internal teams to guarantee customers accept value and exceptional service.
• Assist promotion endeavors with findings and involvement in marketing, events, and corporate identity-building initiatives.
• Stand for the organization at industry events, webinars, and relationship building avenues to expand visibility and identify potential clients.
• Offer ongoing input to product and promotion teams based on customer engagements and industry findings.
• Preserve precise records in CRM resources (e.g., HubSpot, Salesforce) for head tracking, pipeline management, and effectiveness evaluation.
• Track and documentation on key growth indicators which includes switches, income increase, and customer satisfaction.
• Response all technical questions and settle customer service issues.
• Stay informed on market trends, rival initiatives, and market progress updates to guide strategic decisions.

Qualifications

• Bachelor's degree or Higher national diploma in Promotion, Business Management, Economics, or a relevant field; additional qualifications in sales, business development, or digital promotion are a plus.
• 3 - 5 years of demonstrated expertise in corporate sales, business development, account management, or a similar customer-facing position within a results-focused environment.
• Exhibited capability to grow a client or user base, grow customer interaction, and enhance transformation rates through efficient sales and building relationship plans.
• Robust project coordination competencies, with the capacity to manage various duty, prioritize duties, and deliver on time productively.
• Clear articulation and partnership competencies, both documented and verbal, with the capability to operate well with internal teams and external associates.
• Competence in data evaluation and understanding with innovative experiment structured approaches to enhance business promotion & sales endeavors.
• Prior expertise in a service-oriented, advising, or innovation-led environment is a plus and highly preferred.