Shawarma Client support Head at The Agric&Culture Company in Jakande - Isolo, Lagos
Organization:
- The Agric&Culture Company
Job Location:
- Jakande - Isolo, Lagos
Employment Type:
- Full time
Date Posted:
Job Description
About the Position
- We are seeking a Shawarma Client support Head (SCSL) to join our growing team.
- The preferred candidate will be in charge of interacting with Shawarma vendors and clients through initiative-driven phone and WhatsApp information exchange.
- You will act as the first point of reach out for welcoming new clients, checking description, addressing service issues, and making sure long-term client loyalty.
- This position plays a critical part in protecting and expanding our Shawarma Market Distribute (SMS) across the neighborhood division.
Primary duties
- Make routine phone calls to current and prospective Shawarma clients.
- Confirm client description and take first time orders.
- Handle client service issues promptly.
- Preserve long-term connections with Shawarma vendors.
- Assist the protection and growth of Shawarma Market Distribute (SMS).
- Precisely log service issues, outcomes, and confirmation records.
What We’re Seeking
- Clear expression and active listening competencies.
- Capability to manage objections and solve challenges productively.
- Outstanding client engagement discipline and recordkeeping habits.
- Expertise in client support, sales assist, or a similar position is a plus.
Resources You’ll Use:
- Phone & WhatsApp Business.
- Ticket Log Sheet (for service issues & outcomes).
- SDS Sheet for tracking effectiveness.
Why Join Us?
- Be part of a agile and growing food service company.
- Play a vital position in pushing client fulfillment and market distribute growth.
- Work in a cooperative work culture with avenues to learn and grow.
Application Due Date
- Monday 6th Oct, 2025
Steps To Apply
Suitable applicants should send their Resume to: recruitment@agricandculture.com using “Application for Shawarma Client support Head (SCSL)" as subject of the mail.