Front office Executive at EE Wellness Hub in Alakija / Satellite Town, Lagos

Position Overview

The Receptionist is the first point of reach out for all customers and visitors at EE Wellness Hub. This position includes offering outstanding client support, coordinating assignments and questions, and making sure smooth day-to-day activities at the reception zone.

Duties

• Welcome customers and visitors warmly and competently.
• Oversee check-ins, appointments, and class registrations productively.
• Response phone calls, emails, and online questions promptly.
• Preserve structured records of customer information and payments.
• Offer details about solutions, classes, and gym rules.
• Manage minor customer service issues or concerns and report to higher support tier as required.
• Ensure the reception zone is clean, structured, and welcoming.
• Assist managerial duty and help other employees as needed.

Qualifications

• At least a Secondary school certificate; additional qualifications in management or client support will be an added advantage.
• Previous expertise in reception, client support, or managerial positions is desirable.
• Candidates must reside inside the Alakija/Satellite Townaxis of Lagos State.
• Must be accessible to resume at once.
• Clear expression, interpersonal, and planning abilities.
• Specialist appearance and friendly, approachable demeanor.
• Basic expertise in computer applications (MS Workspace, Google Suite, reservation software).