Operations support assistant at EHA Clinics in Sangotedo, Lagos

Purpose Goal  

• Clinical solutions processes department is in charge of the smooth running of the clinics, by offering assist to the medical team to guarantee the dispatch excellent quality healthcare.
• The operations support assistant supervises assignment plans for both the patient and doctor making sure that patient wait times are kept at the at least.
• They also offer details about the solutions and goods of the Clinics when visitors make an questions in addition to managing patient invoicing.

Relation:

• Offering information about the solutions and goods of the Clinics when visitors submit a query. 
• Fulfills the role of communication link person between the patient and other departments. Addressing queries and requests from the patients to the laboratory, medical and pharmacy teams.
• Facilitate communication officers between HMO customers and EHA Clinics; verifying patient qualification, looking for authorizations, pre-approvals and service coverage questions from the HMOs.

Dispatch:

• Patient invoicing management- receipt of payments from customers and HMOs through various payment methods not limited to cash payments, bank transfers, POS e.t.c 
• Aids managers and employees through a range of duty connected with company and information exchange
• Accomplishing strategic objectives by accepting ownership for accomplishing new and different requests; exploring avenues to add value to position accomplishments.

Targeted Expert Expertise 

Bsc in Business Management, Workspace Management & Tech, Public Management, Secretarial Studies, or any management-relevant field. At least one year expertise managing positions as a PA, Front office Executive, and Client support in any reputable organisation.