Technical Support at Dangote Industries Limited in DIL HQ-Lagos

Position Overview

The Technical / Adminstrative assistant will assist strategic programs, help with sales and system manuals, organize projects, oversee client relations, and act as the central point of information exchange for within and outside the organization correspondence. This position requires a meticulous individual with robust planning abilities and related experience.

System manuals:

Produce and oversee system manuals, making sure that all documents are precise, current, and conforming with industry guidelines. Preserve structured records of technical requirements, documentation, and correspondence.

Project Synchronization:

Organize project initiatives, track milestone tracking, and track timelines to guarantee successful project implementation. Work alongside processes and project teams to handle concerns, track achievements, and offer consistent status status reports.

Client Relations:

Oversee client engagements and preserve positive connections, dealing with questions and offering assist as necessary. Ensure client concerns are settled promptly and productively, optimizing entire customer satisfaction.

Sales Assist:

Organize proposals and agreements, making sure precision and alignment with customer qualifications and organisation rules. Assist the business development team with recordkeeping and managerial duty connected with sales initiatives.

Managerial Assist:

• Offer complete bespoke managerial assist, which includes calendar management, meeting planning, and commute structured.
• Manage various workspace duty, which includes submitting, records entry, and preserving workspace inventory.
• All Other Operational aid, as Necessary:

Credentials & Expertise

• Bsc in the Arts or a relevant field.
• Improved qualifications or courses connected with executive assist, project coordination, or system manuals are advantageous.
• At least 5 years of expertise as a C-Suite Executive/Technical support
• Established history of assisting senior leaders with high-level managerial and technical capability
• Expert level in Ms office tools (Excel, Word, PowerPoint) and other business software.
• Capability to manage system manuals and comprehend industry-specific terminology.
• Outstanding competence in visual communication development, managing sophisticated projects, tracking milestone tracking, coordinating timelines, and coordinating information exchange between participants.
• Exceptional verbal and professional writing competencies, with the capability to prepare premium quality documentation, demonstrations, and correspondence.
• Verified ability to coordinate productively with top level senior leaders, customers, and external associates.
• Outstanding planning abilities with a exhibited capability to oversee various key focuses and projects at the same time.
• Robust meticulousness and precision in managing managerial and technical duty.
• High level of discretion and secrecy in coordinating sensitive information and executive communications.
• Specialist demeanor and capability to preserve composure in high-pressure conditions.
• Robust analytical abilities with the capability to handle sophisticated concerns and offer efficient initiatives.
• Expertise in coordinating connections with high-level participants and customers, making sure a high standard of service and fulfillment.
• Adaptive schedule and flexibility to evolving key focuses and needs, with a initiative-driven approach to assisting C-Suite senior leaders.