Technical Author at Interswitch Group in Lagos
Organization:
- Interswitch Group
Job Location:
- Lagos
Employment Type:
- Full time
Date Posted:
Job Description
About the position
- We are looking for a highly proficient Technical Author to join our software engineering team.
- The preferred candidate will be in charge of producing, preserving, and optimizing system manuals that enables developers, engineers, and final users to comprehend and productively use our software goods.
- You will team up with software engineers, PMs, and Quality assurance teams to guarantee that all technical content is precise, clear, and user-friendly.
Partnership:
- Collaborate with software engineers to comprehend new capabilities, system architecture, and technical description.
- Collaborate with PMs to align recordkeeping with product qualifications and deployment summaries.
- Work alongside Quality assurance to record known concerns, diagnosing issues steps, and running test processes.
Editorial plan & Guidelines:
- Establish and ensure adherence to recordkeeping guidelines, design frameworks, and branding manuals.
- Ensure uniformity, visual precision, and precision across all system manuals.
- Support for recordkeeping industry standards inside the engineering team.
Resources & Methods:
- Use modern recordkeeping resources (e.g., Markdown, Sphinx, Docusaurus, Git-based processes, Confluence, Jira).
- Manage records in sync with code using version regulate (e.g., GitHub/GitLab).
- Execute automatic control where possible (e.g., auto-creating API docs from code annotations).
Information exchange:
- Arrange and preserve internal expertise bases and wikis.
- Help engineers in documenting creative directions and technical debt.
- Offer recordkeeping assist during orientation of new engineers.
Specialized abilities:
- Deep knowledge of software development notions, SDLC, Nimble, and CI/CD pipelines.
- Capability to read and comprehend a minimum of one programming language (Java, C-Sharp, Go, or JavaScript).
- Understanding with APIs (REST, GraphQL) and cloud technical solutions.
- Expertise with recordkeeping frameworks (Sphinx, MkDocs, Docusaurus, Swagger/OpenAPI).
Interpersonal abilities:
- Outstanding documented and spoken communication competencies.
- Robust meticulousness and capability to simplify sophisticated notions.
- Cooperative mentality and capability to operate closely with engineers in an nimble environment.
Preferred Credentials:
- Expertise documenting distributed operational structures, modular, independently deployable services, or developer resources.
- Expertise in containerization and orchestration (Docker, Kubernetes).
- Understanding with User experience drafting for developer portals or CLI resources.
- Prior expertise supporting to launch-acquire recordkeeping.
Application Due Date
- Thursday 25th Sep, 2025
Steps To Apply
Suitable applicants should: Click here to submit application online