In-store & Customer experience Associate at Kay's Perfumery in Wuse 2, Abuja (FCT)
Organization:
- Kay's Perfumery
Job Location:
- Wuse 2, Abuja (FCT)
Employment Type:
- Full time
Date Posted:
Job Description
About the Position
- This position is central to the client journey at Kay’s Perfumery.
- The In-store & Customer experience Associate will be in charge of offering outstanding service, coordinating retail processes, and pushing product sales through personalised relation.
- You will be our customers' initial perception — blending hospitality with service understanding and service improvement.
Primary duties
- Supply outstanding retail client support that reflects our premium experience corporate values.
- Head all retail and digital sales methods, which includes revenue optimization, cross-closing sales, and initiative-driven after-sales customer client engagement.
- Work alongside the Digital producer to curate, refine, and post compelling content across all social platforms channels.
- Actively engage with clients through comments, direct messages, and questions on social platforms to foster connections and lead sales.
- Keep social platforms pages “alive” by posting genuine behind-the-scenes status reports and highlighting retail happenings.
- Preserve aesthetic guidelines and ensure the store remains structured, attractive, and corporate identity-in sync.
- Precisely log routine sales, track payment methods, and produce prompt on a weekly basis sales documentation.
- Collect, record, and distribute client response with the Promotion and Generation teams to guide plan and enhance offerings.
- Supervise the wrapping of orders and restocking stock during peak periods.
- Advance product exploratory phase through scent running test, narrative creation, and personalized strategic guidance.
- Assist the accomplishment of store-level KPIs and proactively support creative creative thoughts for growth.
Credentials & Competencies
- Interested applicants should have a Bsc
- 2 - 3 years previous in-store, sales, or hospitality expertise (beauty, lifestyle, or fashion preferred)
- Robust interpersonal and outstanding verbal and professional writing competencies
- Trust in closing sales and building premium customer connections
- Capability to operate independently and in a small team
- Highly structured with meticulousness and an eye for premium experience
- Understanding with point-of-sale operational structures and basic stock management
- A enthusiasm for beauty, premium experience, or fragrance is a robust advantage
- Proximity to or living around Wuse 2, Abuja.
Note
- Applications are launch until COB 16th September 2025 and will be examined on a rolling basis.
- Only certified applicants will be reached for an evaluation and interview.
- Certified female applicants are firmly inspired to submit application.
Application Due Date
- Monday 15th Sep, 2025
Steps To Apply
Suitable applicants should send their Resume and a short cover letter expressing their interest to: hello@kaysperfumery.com copying kaysluxuryperfumery@gmail.com using "In-store & Customer experience Associate/Abuja" as the subject of the mail. Note Applications are launch until COB 16th September 2025 and will be examined on a rolling basis. Only certified applicants will be reached for an evaluation and interview. Certified female applicants are firmly inspired to submit application.