Programme Assist Support at an Educational Consultancy Company - Biz Afric Solutions in Yaba, Lagos

Position Overview

The Support Programs Manager aids students through their study abroad journey—from query to registration. You’ll oversee discussions, address messages, distribute programme info online, and organize with associates. The position includes basic administrator, digital information exchange, and event assist. Preferred for someone structured, technology-savvy, and committed to student success and worldwide education.

Primary duties

• Help students with questions about study abroad avenues, visa methods, and accessible work collaboratively institutions.
• Assist mentor potential students through the application process from query to registration.
• Timetable meeting sessions, check in with directs, and preserve student records and response data records.
• Assist student orientation and recordkeeping, making sure on-time delivery to work collaboratively institutions.
• Address social platforms and WhatsApp questions in a prompt, compelling, and informative manner.
• Transform incoming directs into discussions or appointments by productively sharing information programme value.
• Distribute programme flyers, testimonials, and proposals across channels (Instagram, WhatsApp Status, Facebook, etc.).
• Assist the implementation of webinars, outreach marketing, school visits, and group info sessions.
• Preserve structured records of candidates, associates, programme plans, and transformation data.
• Assist unsent message design frameworks, flyers, and community-related posts in Canva or using organisation design frameworks.
• Help with basic status updates, student tracking spreadsheets, and CRM resources.
• Coordinate with institutional associates for recordkeeping, timelines, and student status reports.
• Assist logistics and prep for education fairs, virtual sessions, or demonstrations.

Qualifications

• Digital literacy: WhatsApp, Canva, Google Workspace, and Instagram
• Trust in clarifying solutions and changing interest to action
• Meticulous, structured, and keen to grow
• Prior voluntary assistant or work expertise in administrator, client support, or student-facing positions
• Enthusiasm for professional development, cross-cultural exchange, and assisting others entry avenue.
• Clear expression and people skills.
• Interest in international education or student guidance.