Dining venue Handler at Ascentech Services Limited in Ikoyi, Lagos
Organization:
- Ascentech Services Limited
Job Location:
- Ikoyi, Lagos
Employment Type:
- Full time
Date Posted:
Job Description
About the Position
- We are seeking an Handler to act as the first point of reach out for clients.
- The Handler will manage client questions, process orders through information exchange apps or phone, and ensure precise information is passed to the kitchen and dispatch team.
- This position requires outstanding English information exchange, technology-savvy, handling multiple responsibilities, and client support competencies.
Primary duties
- Liaise with clients through apps, chat, or phone in clear, specialist English.
- Take and verify client orders, making sure precision and visual precision.
- Enter and modify orders into the system for the kitchen and dispatch teams.
- Manage client questions, service issues, and requests politely and productively.
- Offer status reports on order status or setbacks to clients.
- Preserve proper records of client engagements and orders.
- Collaborate with the kitchen, dispatchers, and trackers to guarantee smooth service flow.
Qualifications
- Applicants should have applicable credentials.
- Previous client support or call centre expertise is a plus.
- Robust English verbal abilities (spoken and documented).
- Task juggling skill and remain calm under pressure.
- Cozy using a laptop, information exchange apps, chat operational structures, and smartphones.
Application Due Date
- Saturday 30th Aug, 2025
Steps To Apply
Suitable applicants should send their Resume to: cv@ascentech.com.ng using the Position name as the subject of the email.