F&B Male server / Female server at Venmac Resources Limited in Abuja

Main Operation

Greeting clients upon arrival, coordinating booking arrangements, and allocating tables to guests. 

Obligations and Duties

• Always welcome and receive visitors promptly in a warm and friendly manner.
• Help guests with table booking arrangements. 
• Help guests while seating.
• Ensure guests are serviced inside the specified time.
• Possess a good expertise in menu and visual communication guidelines.
• Speak with guests and employees using clear and specialist language, and response phone calls using suitable telephone protocol.
• Capable to response any questions regarding the menu and help with menu selections.
• Capable to expect any unexpected visitor need and react promptly and tactfully.
• Always applies service methods correctly at all times, and serves Food &  Beverage items with eagerness.
• Serve food courses and  beverages to guests.
• Set tables according to the type of event and service guidelines.
• Convey with the kitchen regarding any menu questions, the length of wait, and product accessibility.
• Convey additional monitoring, evaluation, accountability and learning qualifications, allergies, dietary needs, and special requests to the kitchen.
• Check with guests to guarantee fulfillment with each food course and beverage.
• In charge of clearing, collecting, and returning F&B items to the proper zone.
• Preserve cleanliness of work zones, china, glass, etc. throughout the change.
• Assessments order dockets making sure precise and prompt preparations for order qualifications as appropriate.
• Show precise concluding invoice to guests and process payment.
• Make sure that the dining venue is always kept clean and structured, both at the front in addition to the back of house zones.
• Make sure that hotel corporate identity guidelines and SOPs are repeatedly executed.
• Collaborate with member employees and managers to guarantee that the dining venue achieves its maximum ability.
• Concludes the regular duties that are set for each change.
• Finalize closing obligations, which includes restocking items, turning off lights, etc.
• Executes every month stock checks on all operating tools and inventory. 
• Take an active position in mentoring and conceptualizing support personnel.
• Any other obligations allocated by the management.