Professional assistant at Unified Payments Services Limited in Lagos

Position Targets

To offer business and business assist to other financial institutions (OFIs) which includes micro-finance banks, mortgage banks, and other authorized entities. It ensures smooth service dispatch by coordinating orientation, transaction supervising, problem solving, and connection assist, while partnering with internal teams to preserve service guidelines and strengthen institutional strategic collaborations.

Obligations & Duties

• Offer first-line assist to OFIs on business and service-associated matters.
• Help with orientation and consolidation of OFIs onto payment channels.
• Track financial record and settlements, escalating discrepancies for on-time settlement.
• Coordinate with Tech, Processes, Risk, and Finance teams to settle concerns within SLAs.
• Preserve updated document of OFI initiatives, service issues, and outcomes.
• Assist settlement, status updates, and periodic effectiveness assessments.
• Record and track OFI response for process and service excellence.
• Verify that every initiatives adhere with compliance obligations and organizational guidelines.

Role expectations

Education: Bsc in finance, Banking, Economics, Business Management, or any relevant field. Expertise: At least 4years post service

Key Ability Qualifications

Expertise: Good expertise in payment operational structures, OFI processes, and settlement methods.

Ability/Skills:

• Robust logical, corporate, and analytical abilities.
• Effective communication and connection management abilities.
• Competence in Office productivity software resources (Excel, Word, PowerPoint).