Visitor Service Agent at Tivana Workforce in Abuja
Organization:
- Tivana Workforce
Job Location:
- Abuja
Employment Type:
- Full time
Date Posted:
Job Description
Primary duties
- Welcome and receive visitors warmly upon arrival.
- Manage arrival processing, departure processing, and guest accommodation tasks productively.
- Take action promptly to visitor questions, requests, and service issues.
- Offer precise information about hotel solutions, facilities, and local attractions.
- Organize with room maintenance services and other departments to meet visitor needs.
- Process booking arrangements, payments, and preserve precise visitor records.
- Guarantee adherence with hotel rules, health, and safety guidelines.
- Uphold the hotel’s corporate identity image through specialist appearance and conduct.
Qualifications
- Certification or Academic qualification in hotel management, Tourism, or relevant field (preferred).
- Previous expertise in a client support or hotel front office position is a plus.
- Clear articulation and people skills.
- Robust solution-oriented capability and meticulousness.
- Competence in hotel management operational structures (PMS) and MS Workspace.
- Readiness to operate adaptable changes, which includes evenings, weekends, and holidays.
Essential skills:
- Client support superiority.
- Collaboration and partnership.
- Specialist grooming and visual communication.
- Flexibility and adaptability in a dynamic environment.
- Handling multiple responsibilities and coordination abilities.
Application Due Date
- Sunday 14th Sep, 2025
Steps To Apply
Suitable applicants should send their Resume and photograph to: tivanaworkforce@gmail.com using the Position name as the subject of the email.