Billing and cash clerk at Fortknox Resourcing & Outsourcing in Victoria Island, Lagos

Role summary

We are looking for friendly and smart client support stars who are versed in the art of delighting patrons and producing a palpably pleasant customer experience. The preferred candidate will be credible, patient, and capable to operate under pressure and manage a range of conditions quickly and precisely.

Primary duties

• Greeting clients, responding questions, helping with returns and exchanges, and addressing client service issues;
• Precisely processing client financial record, managing payments (cash, credit, debit), and issuing receipts;
• Balancing cash (drawers), counting money, and adjusting financial record
• Preserve a clean departure processing zone;
• Bagging and wrapping of buys.

Credentials

• Applicants should have an Higher national diploma / OND in Business Management or a relevant field, or SSCE with 1 - 2 years of expertise.
• An preferred candidate must possess basic math ability.
• Understanding with point-of-sale (POS) operational structures and other tech used in the departure processing process.
• Outstanding client support and verbal abilities.
• Capability to operate any time which includes evenings, weekends, and holidays.
• Proven sales expertise in a in-store environment.
• Capability to operate in a dynamic environment and juggle duties productively.
• Robust organisational and time-leadership abilities.
• Adaptable accessibility, which includes weekends and holidays.