Top level Service Delegate – Precision Cooling at Schneider Electric in Lagos
Organization:
- Schneider Electric
Job Location:
- Lagos
Employment Type:
- Full time
Date Posted:
Job Description
Role summary
- An exciting fresh opportunity possesses arisen for a Service Delegate – Precision Cooling ( Heating, ventilation, and air conditioning ) .
- This position is in charge of the installation, assessment, servicing & maintenance, diagnosing issues, and fix of client Heating, ventilation, and air conditioning operational structures.
- The Site Service Delegate (FSR) will assist Schneider Heating, ventilation, and air conditioning goods through retrofitting, servicing, and offering technical support both in the workshop and at client sites.
- The scope may also comprise of operating on rival tools.
- Skilled FSRs are anticipated to train and mentor entry-level team members by exchanging specialized skill and offering practical guidance.
- Duties comprise of executing warranty and recall solutions, running test circuits and tools using resources which includes computers, software, workstations, and circuit diagrams, and diagnosing tools concerns by interpreting servicing & maintenance documented guides and submitting application expertise in operational structures and electronics.
- FSRs must be accessible to address crisis service calls, preserve service resources and recordkeeping, and recognize promise sales avenues.
- All interventions must be organized and carried out completely aligned with safety procedures, which includes the use of protective tools and compliance to prevention strategies.
What will you do?
- Follow all safety and cybersecurity rules, standardized processes, and industry standards.
- Carry out new venture and initiating initiatives for Schneider Electric goods, in addition to possibly for rival tools.
- Execute preventive, planned, and unscheduled servicing & maintenance on Heating, ventilation, and air conditioning and electrical operational structures.
- Evaluate and analyze system manuals, compliance obligations, and tools concerns to offer precise and efficient initiatives.
- Evaluate and convey technical findings and documentation outcomes to clients and internal participants.
- Physically competent of standing and walking for extended periods and lifting items up to 50 pounds.
- Acquire and preserve qualifications and accreditations as necessary by business needs and local rules.
- Actively support to team programs to assist unit-specific and strategic objectives (SIM1).
- Comprehend the scope of work, organize schedule productively, and ensure precise recordkeeping (e.g., timesheets, adjustment orders).
- Work alongside planners, planners, and PMs to evaluate and organize for on-site terms.
- Report to higher support tier any quality or system problems recognized during site processes.
- Show comprehension of the EcoStruxure proposal and offer technical findings to clients.
- Utilize all Schneider Electric online platforms designed for Site Service Delegates.
- Keep documentation of installed base and serviceable assets.
- Advise clients on avenues to enhance their installed base and assist head production endeavors.
- Carry out basic audits of client electrical operational structures and tools (e.g., MPS walkthroughs).
- Supply site service processes with a concentration on exceptional customer experience, advocating the Schneider Electric corporate identity with superiority.
Who will you answer to?
- Documentation to Service Business operations manager
- Internal teams, i.e. Service team, Sales, IT assistance and Processes.
- External Teams, i.e. clients across English-speaking African countries.
What's in it for you?
- Uninterrupted Learning - Upskill through practical experience, internal development channels, and exposure to cutting-edge resources and technical solutions.
- Worldwide Exposure - Work alongside multicultural teams across regions, gaining findings into international industry standards and expanding your specialist network.
- Meaningful Work - Be part of projects that make a real effect — from shaping skilled plans to optimizing employee experiences.
- Nurturing workplace - Work in an environment that values respect, addition, and partnership, where your voice is heard and your payments are celebrated.
- Benefits & Perks - Attractive remuneration, adaptable operating structured, employee well-being initiatives, and more — because your well-being matters.
Application Due Date
- Tuesday 30th Sep, 2025
Steps To Apply
Suitable applicants should: Click here to submit application online